Privacy Policy
Last updated:
Introduction
plozaringlozarin ("we," "our," or "us") is committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our event floristry services and visit our website.
Information We Collect
We collect personal information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Event details, dates, and preferences for floral arrangements
- Payment information for processing orders (processed securely through third-party payment providers)
- Communication preferences and correspondence history
- Website usage data through cookies and similar technologies
We only collect personal information that is necessary for providing our services and improving your experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders for floral arrangements
- To communicate with you about your orders, events, and our services
- To provide customer support and respond to your inquiries
- To send you marketing communications (only with your explicit consent)
- To improve our website, services, and customer experience
- To comply with legal obligations and protect our legal rights
Disclosure of Information
We may disclose your personal information to:
- Service providers who assist us in operating our business (e.g., payment processors, delivery services)
- Legal authorities when required by law or to protect our rights
- Other parties with your explicit consent
We do not sell your personal information to third parties.
Data Storage and Security
We store your personal information securely in New Zealand and take reasonable steps to protect it from unauthorised access, use, modification, or disclosure. We implement appropriate technical and organisational security measures, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.
Your Rights Under Privacy Act 2020
Under the Privacy Act 2020 (New Zealand), you have the right to:
- Access your personal information that we hold
- Request correction of inaccurate, incomplete, or out-of-date information
- Request that we restrict the processing of your information in certain circumstances
- Object to certain uses of your personal information
- Lodge a complaint with the Privacy Commissioner if you believe we have breached the Privacy Act
To exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve our services. For more information, please see our Cookies Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: reply@plozaringlozarin.world
Phone: +64 27 550 5767
Address: 69 First Avenue, Kingsland, Auckland 1021, New Zealand